Returns & Refunds
We want you to be 100% happy with your Nestera products.
If for any reason you are not completely satisfied with your order, we offer a no-quibble, 30-day returns policy.
Just like shipping, Nestera returns are also free.
Please note: Unless you have discovered a fault with your coop, in the interest of animal welfare we can only accept returns if the coop has not been assembled or used.
Simply email us at firstname.lastname@example.org to arrange your return.
Your refund or replacement will be issued as soon as we receive your item/s. Refunds will be made within 48 hours of receipt of the item/s back to your original payment method. Please allow up to 3 working days for the refund to appear on your bank statement.