Returns & Refunds

We want you to be 100% happy with your Nestera products.

If for any reason you are not completely satisfied with your order, we offer a no-quibble, 30-day returns policy.

Just like shipping, Nestera returns are also free.

Please note: Unless you have discovered a fault with your coop, in the interest of animal welfare we can only accept returns if the coop has not been assembled or used.

Simply email us at to arrange your return.

Your refund or replacement will be issued as soon as we receive your item/s. Refunds will be made within 48 hours of receipt of the item/s back to your original payment method. Please allow up to 3 working days for the refund to appear on your bank statement.